ITSMChangeManagement -> rel-3_2 API documentation

NAME

Kernel::System::ITSMChange::ITSMCondition::Object::ITSMWorkOrder - condition itsm workorder object lib

SYNOPSIS

All ITSMWorkOrder object functions for conditions in ITSMChangeManagement.

PUBLIC INTERFACE

• new()

  create an object

  use Kernel::Config;
  use Kernel::System::Encode;
  use Kernel::System::Log;
  use Kernel::System::DB;
  use Kernel::System::Main;
  use Kernel::System::Time;
  use Kernel::System::ITSMChange::ITSMCondition::Object::ITSMWorkOrder;
  
  my $ConfigObject = Kernel::Config->new();
  my $EncodeObject = Kernel::System::Encode->new(
      ConfigObject => $ConfigObject,
  );
  my $LogObject = Kernel::System::Log->new(
      ConfigObject => $ConfigObject,
      EncodeObject => $EncodeObject,
  );
  my $MainObject = Kernel::System::Main->new(
      ConfigObject => $ConfigObject,
      EncodeObject => $EncodeObject,
      LogObject    => $LogObject,
  );
  my $TimeObject = Kernel::System::Time->new(
      ConfigObject => $ConfigObject,
      LogObject    => $LogObject,
  );
  my $DBObject = Kernel::System::DB->new(
      ConfigObject => $ConfigObject,
      EncodeObject => $EncodeObject,
      LogObject    => $LogObject,
      MainObject   => $MainObject,
  );
  my $ConditionObjectITSMWorkOrder = Kernel::System::ITSMChange::ITSMCondition::Object::ITSMWorkOrder->new(
      ConfigObject => $ConfigObject,
      EncodeObject => $EncodeObject,
      LogObject    => $LogObject,
      MainObject   => $MainObject,
      TimeObject   => $TimeObject,
      DBObject     => $DBObject,
  );
  

• DataGet()

  Returns workorder data in an array reference.

  my $WorkOrderDataRef = $ConditionObjectITSMWorkOrder->DataGet(
      Selector => 1234,
      UserID   => 2345,
  );
  

• CompareValueList()

  Returns a list of available CompareValues for the given attribute id of a workorder object as hash reference.

  my $CompareValueList = $ConditionObjectITSMWorkOrder->CompareValueList(
      AttributeName => 'WorkOrderStateID',
      UserID        => 1,
  );
  

  Returns a hash reference like this, for the workorder attribute 'WorkOrderStateID':

  $CompareValueList = {
      10    => 'created',
      12    => 'accepted',
      13    => 'ready',
      14    => 'in progress',
      15    => 'closed',
      16    => 'canceled',
  }
  

• SelectorList()

  Returns a list of all selectors available for the given workorder object id and condition id as hash reference

  my $SelectorList = $ConditionObjectITSMWorkOrder->SelectorList(
      ObjectID    => 1234,
      ConditionID => 5,
      UserID      => 1,
  );
  

  Returns a hash reference like this:

  $SelectorList = {
      10    => '1 - WorkorderTitle of Workorder 1',
      12    => '2 - WorkorderTitle of Workorder 2',
      34    => '3 - WorkorderTitle of Workorder 3',
      'any' => 'any',
      'all' => 'all',
  }
  

TERMS AND CONDITIONS

This software is part of the OTRS project (http://otrs.org/).

This software comes with ABSOLUTELY NO WARRANTY. For details, see the enclosed file COPYING for license information (AGPL). If you did not receive this file, see http://www.gnu.org/licenses/agpl.txt.

POD ERRORS

Hey! The above document had some coding errors, which are explained below:

• Around line 148:

  =cut found outside a pod block. Skipping to next block.