ITSMChangeManagement -> rel-3_2 API documentation

NAME

use Kernel::System::ITSMChange::ITSMWorkOrder::Event::WorkOrderNumberCalc - WorkOrderNumberCalc event module for ITSMWorkOrder

SYNOPSIS

Event handler module for recalculation of WorkOrderNumbers in ITSMWorkOrder.

PUBLIC INTERFACE

• new()

  create an object

  use Kernel::Config;
  use Kernel::System::Encode;
  use Kernel::System::Log;
  use Kernel::System::DB;
  use Kernel::System::Main;
  use Kernel::System::Time;
  use Kernel::System::ITSMChange::ITSMWorkOrder;
  use Kernel::System::ITSMChange::ITSMWorkOrder::Event::WorkOrderNumberCalc;
  
  my $ConfigObject = Kernel::Config->new();
  my $EncodeObject = Kernel::System::Encode->new(
      ConfigObject => $ConfigObject,
  );
  my $LogObject = Kernel::System::Log->new(
      ConfigObject => $ConfigObject,
      EncodeObject => $EncodeObject,
  );
  my $MainObject = Kernel::System::Main->new(
      ConfigObject => $ConfigObject,
      EncodeObject => $EncodeObject,
      LogObject    => $LogObject,
  );
  my $TimeObject = Kernel::System::Time->new(
      ConfigObject => $ConfigObject,
      LogObject    => $LogObject,
  );
  my $DBObject = Kernel::System::DB->new(
      ConfigObject => $ConfigObject,
      EncodeObject => $EncodeObject,
      LogObject    => $LogObject,
      MainObject   => $MainObject,
  );
  my $WorkOrderObject = Kernel::System::ITSMChange::ITSMWorkOrder->new(
      ConfigObject => $ConfigObject,
      EncodeObject => $EncodeObject,
      LogObject    => $LogObject,
      DBObject     => $DBObject,
      TimeObject   => $TimeObject,
      MainObject   => $MainObject,
  );
  my $CalcObject = Kernel::System::ITSMChange::ITSMWorkOrder::Event::WorkOrderNumberCalc->new(
      ConfigObject    => $ConfigObject,
      EncodeObject    => $EncodeObject,
      LogObject       => $LogObject,
      DBObject        => $DBObject,
      TimeObject      => $TimeObject,
      MainObject      => $MainObject,
      WorkOrderObject => $WorkOrderObject,
  );
  

• Run()

  The Run() method recalculates the workorder numbers for the given workorder and it's siblings. This is triggered by the WorkOrderUpdate and WorkOrderDelete events. This isn't triggered by WorkOrderAdd events as WorkOrderAdd() sets the correct workorder number by itself.

  The methods returns 1 on success, undef otherwise.

  my $Success = $EventObject->Run(
      Event => 'WorkOrderUpdatePost',
      Data => {
          WorkOrderID => 123,
      },
      Config => {
          Event       => '(WorkOrderUpdatePost|WorkOrderDeletePost)',
          Module      => 'Kernel::System::ITSMChange::ITSMWorkOrder::Event::WorkOrderNumberCalc',
          Transaction => '0',
      },
      UserID => 1,
  );
  

TERMS AND CONDITIONS

This software is part of the OTRS project (http://otrs.org/).

This software comes with ABSOLUTELY NO WARRANTY. For details, see the enclosed file COPYING for license information (AGPL). If you did not receive this file, see http://www.gnu.org/licenses/agpl.txt.

POD ERRORS

Hey! The above document had some coding errors, which are explained below:

• Around line 128:

  =cut found outside a pod block. Skipping to next block.