ITSMConfigurationManagement -> rel-3_3 API documentation

NAME

Kernel::System::ITSMConfigItem::Number - sub module of Kernel::System::ITSMConfigItem

SYNOPSIS

All config item number functions.

PUBLIC INTERFACE

• ConfigItemNumberLookup()

  return config item id or config item number

  my $ConfigItemNumber = $ConfigItemObject->ConfigItemNumberLookup(
      ConfigItemID => 123,
  );
  
  or
  
  my $ConfigItemID = $ConfigItemObject->ConfigItemNumberLookup(
      ConfigItemNumber => '123454321',
  );
  

• ConfigItemNumberCreate()

  create a new config item number

  my $Number = $ConfigItemObject->ConfigItemNumberCreate(
      Type    => 'AutoIncrement',
      ClassID => 123,
  );
  

• CurrentCounterGet()

  return the current counter of a class

  my $Counter = $ConfigItemObject->CurrentCounterGet(
      ClassID => 123,
      Type    => 'AutoIncrement',
  );
  

• CurrentCounterSet()

  set the current counter of a class

  my $True = $ConfigItemObject->CurrentCounterSet(
      ClassID => 123,
      Type    => 'AutoIncrement',
      Counter => '12',
  );
  

TERMS AND CONDITIONS

This software is part of the OTRS project (https://otrs.org/).

This software comes with ABSOLUTELY NO WARRANTY. For details, see the enclosed file COPYING for license information (GPL). If you did not receive this file, see https://www.gnu.org/licenses/gpl-3.0.txt.